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Please note that KBase provides information on the implementation and benefits realisation of ESR and should not be used as a Help Desk.. 
If you require immediate assistance because of software problems related to ESR please contact the Remedy Help Desk at
ESRRemedyAccess@mckesson.co.uk For general queries please contact your Account Manager.
If you have any support problems or issues please contact the Kbase administrator at esr.kbaseadmin@nhs.net
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